HART LIMITED LIFETIME WARRANTY
For years customers have relied on HART™ tools to perform both on and off the jobsite. The HART innovative products are backed with a limited lifetime warranty.
WHAT IS COVERED
A limited lifetime warranty is offered to the original purchaser of HART tools for the duration of the product’s usable life against defects in material, manufacturing, and workmanship. This limited warranty is non-transferable and only applies to the original product obtained at the time of purchase. Warranties for other HART products may vary.
WHAT IS NOT COVERED
This warranty applies only to the original purchaser from an authorized retailer and may not be transferred to another party. Authorized retailers can be found at www.harttools.com. This warranty only covers defects in material, manufacturing, and workmanship. It does not cover any malfunction, failure, or defect resulting from misuse, abuse, neglect, modification, excessive exposure to the elements, normal wear and tear, accidents, or repairs/alterations by anyone other than an authorized party of One World Technologies (OWT), Inc. This limited lifetime warranty does not apply to any replacement product or product that was not originally obtained at the time of purchase.
HOW TO OBTAIN SERVICE
Subject to certain exceptions, HART Tools Service Department will repair or replace (at the department’s discretion) any hand tool which, after examination, is determined by the department to be defective in material, manufacturing, or workmanship for the lifetime of the tool’s usable life. Please review our Warranty Claim Form here and return the hand tool in need of service along with the completed Warranty Claim Form to the address below. Freight prepaid and insurance is required.
Hart Hand Tools Service Department
1428 Pearman Dairy Road
Anderson SC 29622
A copy of the proof of purchase from an authorized retailer must be included with the shipment to confirm the product has not transferred to another party from the original purchaser. Maintain the original receipt for future reference (Note: PO Boxes are not valid return addresses).
The HART Tools Service Department will assess your product to confirm whether the limited lifetime warranty applies. If any items in the ‘What Is Not Covered’ section are found, the limited lifetime warranty is null and void. After assessment, if the HART Tools Service Department deems that a product cannot be serviced and a replacement is necessary, a similar product of equal or greater value will be shipped free of charge.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY HART PRODUCT. DETAILS OF THIS LIMITED WARRANTY ARE SUBJECT TO CHANGE WITHOUT NOTICE. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. IN NO EVENT SHALL HART BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. TO THE EXTENT PERMITTED BY LAW, HART DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
For any further questions regarding HART Hand Tools, please email firstname.lastname@example.org or call 1-800-776-5191.
View our Warranty Claim Form